Remote SaaS Support Specialist (L1) - Troubleshooting Expert Job at Aziro, United States

  • Aziro
  • United States

Job Description

Aziro is seeking a Customer Support Specialist II for a home-based, remote role. You will handle a range of SaaS support issues, work with MaintainX-related platforms, and own cases from intake to resolution.

The position requires 3-5 years total experience and 2+ years in relevant roles, with strong communication and problem-solving skills. Shifts are rotational, EST hours for initial months, and burden shifts quarterly.

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Job Tags

Remote work, Shift work

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