Job Description

Customer Service Representative

Inbound Calls & Appointment Scheduling

First Ring BDC | Waite Park, MN $18–$21/hour | Great Benefits | No Cold Calling | Paid Training

Our Benefits

• Medical, dental & vision — 100% company paid
• Up to 10 days of PTO per year
• PTO starts accruing immediately
• 401(k) with company match after 6 months
• Paid training
• Predictable full-time schedule
• Casual work environment
• Career growth opportunities

About the Job

First Ring BDC is an extension of Motor Works Auto Repair. We help customers by phone with their vehicle service needs. You'll answer inbound calls, schedule appointments, give repair updates and help customers get connected with the right person.

No automotive experience is needed. We will train you!

No cold calling. Customers are calling us because they need help.

What You'll Do

• Answer inbound calls
• Schedule service appointments
• Give customers repair updates
• Answer basic questions
• Transfer calls when needed
• Enter customer information accurately
• Provide great customer service

What We're Looking For

You should be:

• Friendly and dependable
• Comfortable talking on the phone
• Organized and detail-oriented
• Comfortable using a computer
• Able to multitask
• Patient and professional
• Willing to learn

Customer service experience is helpful, but not required.

Schedule

Full-time

Monday–Friday: 6:00 AM–8:00 PM

Saturday hours may be available for those interested.

Why First Ring BDC?

We're a growing company with a friendly team, supportive leadership, paid training and great benefits.

If you're looking for a job where you can learn, grow and build a career, we'd love to meet you.

Apply Today

Our application is mobile-friendly and takes about 3 minutes to complete.

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